Reference

Privacy Policy for your cina777 account

Live Roulette, Ganesha Gold, Dota 2 and QRIS wallet checks sit behind one account, so this Privacy Policy shows what data we collect when you open it and…

Account data useCookie choicesDANA and QRIS recordsSupport contact paths
cina777 Privacy Policy for your cina777 account
CONTACT PATHS

Three ways to contact our privacy team

Privacy requests should reach the right desk, not a generic inbox. We keep chat and WhatsApp open from 09:00 to 01:00 WIB, with email available for requests that need documents or a written reply. Tell us your registered phone number, the payment rail involved and the change you want, so we can confirm the account before touching your data.

Team online

Live chat

Use the chat icon inside your account between 09:00 and 01:00 WIB for cookie questions, login data checks or a quick status on a privacy request we already received.

WhatsApp support

Message our WhatsApp support during the same WIB hours if your phone number changed, your QRIS record looks unfamiliar or you need help confirming that a privacy request came from you.

Email request

Send privacy requests to [email protected] when you need a written answer, account data copy or correction request. We may ask for account proof before making any change.

DATA CONTROLS

Six controls behind your account data

Account privacy works only when the steps are visible. We separate wallet records, login checks, cookie choices and support requests so each team sees the data needed for its task.

Data we collect

We collect registration details, login time, device type, IP signal and wallet activity tied to DANA, OVO, GoPay or QRIS. Game sessions such as Bingo or Mega Fishing create session logs, not public profile pages.

Cookie choices

Cookies help keep you signed in, remember language choice and reduce repeated security checks. On Android Chrome, go to Settings > Site settings > Cookies if you want to change browser storage.

Account security

Security checks look at password changes, new device login and wallet edits. If an unusual login appears, we may pause sensitive account changes until you confirm the phone number or email.

Payment privacy

Wallet records show payment rail, time, amount and status so we can match deposits or withdrawals. We use these records for account support, fraud checks and transaction disputes, not public display.

Retention timing

We keep account and transaction data while your account stays active and for a period needed after closure. The period depends on dispute needs, legal duties and payment rail requirements.

Change requests

You can ask us to correct account details, receive a copy of your data or close an account record where law allows. We confirm identity before changing sensitive fields.

Privacy questions before you open an account

Before you open your account, you may want to know what happens to your phone number, wallet proof, cookies and support messages. These answers focus only on Privacy Policy matters: what we collect, why we use it, how long we keep it and how you can reach us for correction, access or deletion requests where law allows.

We ask for account details such as phone number, login credentials and basic profile data. We also record device, IP signal and session activity so we can protect access and support wallet checks.

Those records help us match deposits, withdrawals and support requests to your account. We may store payment rail, time, amount and status so we can resolve disputes and confirm wallet ownership.

Yes. Contact us through chat, WhatsApp or [email protected] and tell us the registered phone number. We confirm identity first, then prepare the data we can share under applicable local law.

Open your account area and check Profile first. If the field cannot be changed there, contact support with your registered number and proof that the account belongs to you.

Our cookies are used for login sessions, language choice, security checks and basic site measurement. You can clear or block them in your browser, but some account functions may ask you to verify again.

We keep privacy request messages long enough to answer you, confirm what action was taken and handle follow-up questions. Some records may stay longer if needed for disputes or legal duties.

Access and eligibility depend on local law and are available only where local law permits. Privacy rights may also vary by location, so we handle each request according to the law that applies.